Our Commitment to Resident Security & Privacy
We understand that password management is a critical concern for resident privacy. We have a strict, secure protocol designed to empower residents while protecting their information.
Have Security Questions? Contact Us.Family-Admin Vault
Family holds the master password. We guide the designated family member to set up and manage a secure digital vault for the resident.
Autofill & Biometrics
We enable autofill & biometrics on the resident's device, ensuring they can access their apps seamlessly without needing to memorize complex strings.
No Storage Policy
EarleyBird never records passwords. Our strict zero-knowledge policy means our concierges never document, store, or transmit resident credentials.
Recovery Workflow
If a resident is locked out, the family admin resets the password remotely, and our on-site concierge verifies the new access on the device.
This protocol is part of our Core Services.